Please allow 1-5 business days for our team to pick and pack your order, especially if placing an order during one of our promo periods or fight weekends. Shipping timeframes are in addition to our processing times.
Some items are shipped directly from our manufacturing partners and can have a longer processing time.
We do our best to ensure the timely delivery of all orders, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, your order can arrive outside of the estimated timeframe.
TRACKING YOUR ORDER
You can track your order via our shipping confirmation email and from your "My Account". If you do not receive your tracking details, please contact our team directly.
DUTIES & TAXES
Taxes and duties are NOT calculated at checkout. Duties & Taxes may be additional according to your shipping destination.
CHANGING OR CANCELLING AN ORDER
If you need to change or cancel your order please contact our team straight away.
We unfortunately cannot make any changes or cancel your order after it has left our premises. We pack and ship orders daily so cannot guarantee your requests can be made.
Pre-order items will be processed like a normal order but shipped at a later date.
For orders that contain an in-stock item/s your order will be shipped separately so you receive your in-stock item/s straight away. No additional postage charged will be incurred in these circumstances.